Terms of service
Overview
Welcome to Halvern. The terms “we”, “us” and “our” refer to Halvern. Halvern operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience. Halvern is powered by Shopify, which enables us to provide the online store and checkout services.
By visiting, interacting with, or purchasing from this website, you agree to these Terms of Service and to our Privacy Policy.
Products
We make reasonable efforts to present product information accurately, including photos, descriptions, dimensions, finishes, pricing, and availability. However, colors, finishes, textures, and product appearance may vary slightly depending on screen settings, lighting, selected variant, manufacturing tolerances, and product updates. Please review product photos, dimensions, selected options, materials, installation requirements, and delivery information before placing an order.
Orders
When you place an order, you are making an offer to purchase the selected product or products. Your order is accepted only after payment is processed and the order is confirmed. We may contact you if additional information is needed to process or fulfill your order. We reserve the right to refuse or cancel an order if there is a payment issue, suspected fraud, product availability issue, incorrect information, pricing error, or other legitimate operational reason.
Prices, taxes, and billing
Prices are shown in USD unless otherwise stated. Prices, discounts, and promotions may change without notice. Taxes, shipping charges, and any applicable fees are calculated or shown at checkout where applicable. Customers are responsible for reviewing the final order total before completing checkout.
Shipping and delivery
Shipping options, rates, and delivery estimates are shown at checkout based on the item and destination. Delivery estimates are not guarantees. Delays may occur due to carrier issues, high order volume, holidays, weather, customs processing, address issues, or other circumstances outside our control.
Returns and refunds
Returns and refunds are handled according to our Returns & Refunds Policy. Customers must contact us before returning an item. Items sent back without prior authorization may not be accepted.
Intellectual property
All content on this website, including text, images, graphics, branding, design elements, and product presentation, is owned by or licensed to Halvern and may not be copied, reproduced, distributed, or used without permission, except as permitted by law.
Third-party services
Our store may use third-party services such as Shopify, payment providers, shipping carriers, analytics tools, and marketing platforms. These services may have their own terms and privacy practices.
Errors and availability
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates. We reserve the right to correct errors and update information at any time.
Limitation of liability
To the fullest extent permitted by law, Halvern is not liable for indirect, incidental, special, or consequential damages arising from the use of this website, purchased products, shipping delays, or third-party services. Nothing in these Terms limits rights that cannot be limited under applicable law.
Governing law
These Terms are governed by applicable laws in the jurisdiction where Halvern operates, subject to any mandatory consumer protection rights that may apply to customers in their country or state of residence.
Contact
Questions about these Terms should be sent to support@halvern.co.